Technical Support Administrator/Release Manager

Ascent Services Group in San Bruno, CA

position filled
Job Req : 20-00378 Job Description: Technical Support Administrator/Release Manager Location: San Bruno, CA Position Type: Contract Project Overview: Our client is hiring for a temporary role focused on release management and first level app maintenance. The position is intended for candidates with a background in release management, production monitoring (tracking dashboards, first level of triage of production issues) and basic software engineering such as Android client. The role will primarily interact with: engineering and program management. Top 3 Daily Responsibilities: Release management for the app on playstore Monitoring the app health through engineering and product dashboards; informing the right people when there is a problem First level Bug-Triage and coordination with individual engineers for fixing Overall Responsibilities: Release management, including coordination of cross-functional approvals. Release communications, especially to cross-functional partners. Ownership of release-related documentation and guides. Management of product health metrics and reporting those metrics to wider team. Providing operational support to EngProd and QA testing teams. First level bug triage as a part of app health monitoring Mandatory: Bachelor s degree in Computer Science or equivalent work experience. Release Management Systems Administration/Operations Desired: Programming Project Management Audrey Lamb Technical Recruiter Ascent 303-220-6885 If this is not a fit for you or you are not interested, Ascent Services Group offers an excellent Referral Bonus We look forward to hearing from you About Ascent: The Ascent Services Group (ASG) is a nationally recognized technology staffing and consulting firm whose fundamental business is providing staffing services to Small, Medium, and Large Enterprise clients in our core market verticals: Financial Services, Healthcare, Technology and Life Sciences. As consultants for ASG, you will have access to many of the top clients within the industries we serve. Our goal is to deliver innovative talent through proven best practices and effective resource optimization. Become one of ASG s candidates and experience the difference IND05 - provided by Dice

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