Retail Operations Specialist

Employment Type

: Full-Time


: Retail

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The Retail Operations Specialist will be a key player in our retail growth strategy as we aggressively work to expanding our retail footprint. This role will be overseeing the stores standard operating procedures, inventory management, deliveries and transfers of stock, POS and training of store team members. We are looking for a Specialist who can support in the development and implementation of comprehensive SOPs for current store operations as well as new initiatives. Operational excellence is our primary goal for all stores, and we are looking for a team member who is enthusiastic and driven to achieve results! KEY RESPONSIBILITIES: Track and trace retail shipments from 3PL to all store locations Provide updates to stores on weekly deliveries as well as tracking information Ensure receipts and transfers between stores are accurately reflected and reconciled in POS. Work closely with Planning team to streamline communication on store capacity and stock levels Inventory management including: Inventory adjustments Inventory transaction history research Implement procedures to reduce shrinkage based on results Conducting store physicals + reconciliation
Coordinate returns and transfers between stores and warehouse Confirm all style creations meet the needs of the retail business Back up to updating and changing prices in POS Help with updating the retail store SOP Ensure that stores HVAC, lighting, garbage and other services are functioning properly at each store Troubleshoots with stores on POS issues Provide system enhancements to POS as needed Maintain and update manual for onboarding new team members on SOPs and expectations DESIRED SKILLS AND EXPERIENCE REQUIREMENTS: ERP knowledge (RLM is a plus) 2-3 years' experience in Retail Operations role Bachelors Degree
Retail POS (Springboard is a plus) Excel proficiency Ability to work and problem solve in a fast-paced environment Organizational skills
Associated topics: account executive, account manager, courteous, greet, manner, sales, sales leader, sell, selling, showroom

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