Claim - Team Manager - Subrogation (Natick)

Arbella Insurance in Natick, MA

  • Type: Full Time
position filled

Join a Best Place to Work Company for 11 years in a row!! Apply today!

Thiscandidate will successfully lead and develop a team of Subrogation Claimprofessionals pursuing loss payment recoveries.

Select, train and develop an effective and efficient staff.
Spend time coaching, mentoring, training, and developing their staff,addressing other responsibilities that need to be done at this level, and anappropriate work-life balance has been achieved.
Provide the necessary guidance and training on preparing well writtenarbitration filings and settlement techniques.
Counsel employees on educational and job opportunities which will enhance theircareer development.
Assist in the training of staff in the operation and uses of the automatedclaim system.
Assist in the training of new Claims Technical Team Managers.
Establish and communicate clear performance standards and objectives.
Conduct performance evaluations; recommend salary adjustments, promotions,transfers, and dismissals.
Complete timely quality file reviews and train individual staff based uponresults
Review files on a periodic basis to determine accuracy and completeness and, ifrequired, issue directives for further evaluation, negotiations and/or contactwith legal channels.
Attend inter-company arbitration hearings, if requested
Extend settlement authority as warranted
Ensure exceptional customer service and high quality work is delivered fromdirect reports.
Monitor operations and staff and recommend, when necessary, changes in methods,procedures, structure and additions or changes in personnel to secure optimumutilization of resources.
Monitor reports on productivity trends; recommend and implement changes on anongoing basis to improve productivity.
Compile and analyze data and create reports to provide information tomanagement.
Assist in establishing Subrogation Office objectives supportive of the ClaimDepartment business objectives.
Collaborate with peers to ensure strong and consistent business outcomes andresults
Keep staff informed of current problems, changes and new developments in thedepartment and company by conducting periodic meetings.
Acknowledge success of team members and business units and builds a culture ofengagement and teamwork.
Administer all policies and procedures contained in the Arbella EmployeeHandbook; communicate to staff, interpret as necessary, and ensure compliance.
Control expenses to meet the Claim Office budget and keep expenditures to aminimum.
Keep Manager informed verbally and in writing of activities and problems withinassigned area of responsibility; refer matters beyond limits of authority andexpertise to Manager for direction.
Monitor workplace and work practices to ensure safe office conditions, and makerecommendations and/or changes as necessary.
Perform other related work as required or requested.


BachelorsDegree plus 4 or more years of progressive experience as a Claim Professionalor equivalent, demonstrating the technical expertise to handle a large activecaseload with a high degree of judgment and discretion.

Attainmentof The Institutes Associate in Claims designation.

Excellentcommunication, interpersonal, customer service and collaboration skills.
Ability tocoach,develop and build a high performing team.


You may be interested in these similar jobs!
Teacher & Assistant Early Childhood Education
United South End Settlements in Boston, MA

The mission of United South End Settlements (USES) is to harness the power of our diverse community to disrupt the cycle of poverty for children and …

Read More
Associate director of experience design (Lexington)
Wayfair in Lexington, MA

Who We Are We re the Experience Design team at Wayfair, and we re tackling exciting challenges that are reshaping how people discover, find, purchase…

Read More
Senior product design (ux) manager (Leominster)
Wayfair in Leominster, MA

Job Description: Who We Are We're the Experience Design team at Wayfair, and we're tackling exciting challenges that are reshaping how people discover

Read More
Sr Auditor Coding Compliance (Boston)
Stericycle in Boston, MA

Position Purpose:Project lead for coding audits for medical facilities and occasionally provides training to physicians and staff.Key Job Activities:…

Read More
Restaurant manager (Winchester)
Ninety Nine Restaurant & Pub in Winchester, MA

LOVE WHERE YOU WORK The Ninety Nine Restaurant & Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in over …

Read More
Clinical risk manager (Acton)
Emerson Hospital in Acton, MA

Job Functions Manages the process for safety event reporting including daily review and triage of all events? and assignment of and tracking of follow

Read More
Validation Specialist V (Waltham)
PSG Global Solutions in Waltham, MA

The OpportunityWe're looking for a Validation Specialist V, working in the Pharmaceuticals & Medical Products industry in Westborough, Massachusetts.…

Read More
Claims Auto Field Appraiser (Braintree)
The Hanover Insurance Group in Braintree, MA

Friday, January 31, 2020Our Claims department is seeking a Field Appraiser to join our growing team in the Boston, MA area.Position summary:The posit…

Read More
Sortation associate (part-time) (Belmont)
Amazon in Belmont, MA

Warehouse Team Member (Seasonal, Part-Time, Full-Time, Flexible Hours) Shifts: Overnight, Sunrise, Day, Evening, Weekend Location Fall River Job oppo…

Read More
Senior backend engineer - natick, ma (Waltham)
HIRED in Waltham, MA

Job Description Join Hired and find your dream job as a Senior Backend Engineer at one of 10,000 companies looking for candidates just like you. Comp…

Read More
Senior software engineer - natick, ma (Dorchester)
HIRED in Dorchester, MA

Job Description Join Hired and find your dream job as a Senior Software Engineer at one of 10,000 companies looking for candidates just like you. Com…

Read More