Retail Product Manager


: $192,290.00 - $192,290.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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Amalgamated Bank seeks a highly motivated professional to work full-time as the Retail Product Manager. This person will be responsible for ensuring Amalgamated Bank's suite of consumer and retail products remain competitive, profitable and properly managed throughout their life cycle.

Essential Job Functions:

* Develop rigorous business case for all new consumer/retail products and enhancements.
* Define grounded, rigorous business requirements in conjunction with cross functional teams.
* Create full understanding and alignment on: product features & functionality, product economics (NPV and profitability), ROI of product development, customer needs, process flows supporting customer journey, competitive landscape, potential pricing strategy, and identified threats.
* Work with Technology, Operations, Risk, Business, PMO and other internal and 3rd party resources to effectively implement NPD process.
* Operate in a lead capacity during product commercialization process.
* Manage product profitability throughout life cycle - make informed, data-based, economic decisions on when to enhance products vs sunset them.
* Responsible for understanding the changing market and the Bank's niche customer landscape in order to maintain a competitive suite of products and services.
* Attend industry events and conferences to remain knowledgeable about today's digital consumer marketplace.
* Work with Marketing and stakeholders on product campaigns, collateral and communication.
* Provide ongoing product training to internal and external clients to ensure clear understanding of product value proposition.
* Partner with Consumer business stakeholders on potential new business strategies.
* Execute revenue initiatives to increase product revenue and profitability in line with the Bank's core values and mission.
* Manage and improve product vendor relationships, as they pertain to product development and functionality / economics.
* Oversee development of product documentation, FAQs, and reference materials for internal and external audiences.
* Ensure compliance with all Bank policies and regulatory standards.
* Promote an environment that supports diversity and reflects the Amalgamated Bank brand.
* Perform other duties as directed.

Knowledge, Skills and Experience Requirements:

* Bachelor's degree or equivalent experience
* 5-7 years of related experience working in a relevant environment, e.g. retail banking, product management, digital delivery channels
* Experience with consumer product UX and UI preferred
* Minimum 3-5 years in a direct product management role
* Thorough knowledge of consumer and digital banking
* Able to work effectively as part of a team to drive projects and deliverables
* Excellent communication skills; able to manage internal and external relationships effectively and articulate complex solutions to both internal and external stakeholders
* Strong planning and project organizing skills

Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

View our Pay Transparency Statement.

Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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