Looking for opportunities to use cutting edge technologies analyzing petabytes of data in a world class Hadoop cluster, generating insights to guide consumers in their journey to wellness and help them achieve their health ambitions, whether it's running the Inca Trail Marathon or playing tackle football with their grandkids? Aetna's Member Analytics team is focused on delivering strategically-impactful programs and tools to help members across all life stages feel the joy of achieving their best health, in their own way.
This position will work within a cross-functional team, delivering predictive analytics solutions to drive customer engagement and next-best-action, and improve customer experience across critical journeys, e.g., onboarding, breast cancer, maternity. The candidate will be responsible for extracting and manipulating data from multiple, large data sources and using the data to deliver predictive model and solutions to drive member behavior change and experience across channels (mobile app, web, email, social, call center, Apple)
Position is open to NYC, Wellesley MA and Hartford CT.
Associated topics: business analyst, business systems, business systems analyst, client, consult, crm, customer, market, marketing, support analyst