Client Reference Program Manager

Acara Solutions in Austin, TX

  • Industry: Retail - Customer Service/Sales
  • Type: Full Time
position filled
SDI is looking for a Client Reference Program Manager for a 12 months contract for our client located Austin, TX. -Client stories are at the heart of effective Sales enablement and great Marketing programs. -When values and benefits are communicated well, Sales and Marketing opportunities increase. -client is looking for a Marketing and Communications professional who is truly passionate about the value of bringing client Client stories to life. -The Client Reference Program Manager works closely with sales, support, services and offering management teams to identify a pipeline of Client stories and ensures a positive customer experience is maintained throughout the development of the Client Reference deliverables. -The successful applicant will have the necessary storytelling and project management skills required to execute the Client Reference Program. -The role will also consult with clients and guide them through the client story development process, as well as working with the appropriate Marketing teams to determine how to align Client stories with Marketing Campaigns. -Recruit and manage high-touch reference relationships for strategic customers. -Create and maintain in-depth customer profiles and contacts. -Support World-wide and Geography reference activities. -Manage reference request fulfillment and track reference activity and outcomes. -Maintain client reference assets within Client Success Central and other content management tools, ensuring current brand product and focus areas are maintained and updated. -Develop plans that showcase customer success via a variety of deliverables including: internal profiles, wins, external case studies, videos, blog posts, quotes, presentation materials, social media promotions, speaking engagements, webinars, calls with prospects, press and more. -Ensure that key brand marketing messages are incorporated into client stories. -Assist sales, analyst relations, and PR teams to advise them on how/when to use references. -Develop methods to increase program adoption and visibility. -Produce monthly/quarterly reporting and regular communications to executives. -Foster and promote long-term, mutually beneficial customer relationships. Required Skills / Qualifications: -Minimum of 4 years’ experience as Client Reference Program Manager. Preferred Skills / Qualifications: -Expertise in corporate client reference programs and content management databases. -In depth understanding of technology solutions and sales cycles. -Strong communication, interpersonal, diplomatic and relationship building skills. -Excellent verbal, written and analytical skills. -Superb presentation and client-facing skills, particularly at executive level. -Strong project and program management skills. Additional Information: -Upon offer of employment, the individual will be subject to a background check and a drug screen. Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

You may be interested in these similar jobs!
Structured Cabling Project Manager
IES Communications, LLC. in Austin, TX

The Project Manager is the overall manager for assigned project. The Project Manager ensures that all contracted work is developed, implemented, inst…

Read More
Account Delivery Leader - Multiple US Locations
DXC Technology in Austin, TX

**Job Description:** **Essential Job Functions** + Oversees development of work statements, scope/priority definitions and the creation of budgets …

Read More
Senior Project Manager - Structural
Hire Resolve in Austin, TX

One of our newest Clients, a rapidly growing engineering firm that provides structural engineering services., has a need for a Senior Project Manager…

Read More
Ad Ops Specialist
Rose International in Austin, TX

Description: Client is seeking someone with advertising operations experience to help test performance of new tools and products before sending…

Read More
Program Success Manager, Enterprise Tech Support
Spectrum in Austin, TX

Job DescriptionAt a glance: * Are you a dedicated, client-focused professional proficient in planning and guiding the successful completion of assign…

Read More
Case Manager
Thomas J. Henry Injury Attorneys in Austin, TX

The Case Manager will deliver stellar client service to clients on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical s…

Read More
Customer Marketing Specialist
LogicMonitor in Austin, TX

Customer Marketing SpecialistMarketing, AustinAbout Us:LogicMonitor is the leading SaaS-based performance monitoring platform for enterprise IT.We ar…

Read More
Senior Technical Project Manager - Financial Services, SDLC, Agile
Technology Navigators in Round Rock, TX

No sponsorship available. No third-party candidates.With strong ties to Texas and a multi-billion dollar evaluation, our client is a heavy hitter in …

Read More
CodeForce360 in Austin, TX

Job Description Client : TCS/ ApplePlease avoid duplicate submission for same position.JD :-(1) Position : More Technical BA + PMLocation : Austin, T…

Read More
Infrastructure project manager
Transcendent Talent in Georgetown, TX

Job Description Our client seeks an Infrastructure Project Manager who comes from a hands-on technical background and has managed both migration and …

Read More
Career Case Manager (Arch)
Goodwill in Austin, TX

Established in Austin in 1958, Goodwill Central Texas, a private, non-profit, 501(c)3 organization, has become a multi-dimensional non-profit deeply …

Read More