256 : Devops/ Application Support _ Philadelphia, PA Phone and Face to Face
1 Point System
: $95,660.00 - $139,760.00 /year *
: Information Technology
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Hi, Hope you are doing great today, Position : Devops/ Application Support Location : Philadelphia, PA Duration : Long term Interview : Phone and Face to Face Summary: We re looking for an experienced Integration/Operations Engineer to support, design and manage the application and infrastructure technology powering our NextGen Systems. The Integration/Operations Engineer will be responsible for building key relationships across multiple organizations to ensure proper collaboration that enables operating all aspects of the NextGen systems. Core Responsibilities: Builds key relations and drives collaboration cross multiple organizations Drives problem resolution through collaboration for Production Support and other operational tasks (monitoring, automation, disaster recovery, design improvements) Supports multiple applications and meets SLAs for uptime and availability Troubleshoots cross-platform transactions in a distributed multi-datacenter environment and determines root cause (e.g. Network, database, SAN, application, connectivity, etc. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues Acts as an advocate for Engineering Operations procedures, policies, and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas, and provides actionable insight to management Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications Contributes to design considerations for new products or architectural changes to existing products. Assists with or leads efforts to build new application infrastructure, coordinating efforts across teams Required Experience: Experience with Team collaboration and Relationship building Build new relationships Drive collaboration cross teams Production Support experience Triage and Analyze issues Drive problem resolution process Experience with infrastructure/application monitoring Strong Technical background High-level understanding of application servers High-level understanding of deployment process High-level understanding of database High-level understanding of networking High-level Technical Architecture experience Familiar with application architecture Familiar with infrastructure architecture High-level Project management experience Understanding of Agile/Scrum Familiar with Agile tools High-level Automation experience Familiar with deployment automation Familiar with automation of operational tasks Familiar with automation tools High-level understanding of ITIL Change management Problem management Incident management Associated topics: algorithm, application, backend, back end, c#, develop, devops, matlab, programming, sw