Manage Network Techs on install/repair/ maintenance of Central Office, switching, transport equipment, and outside plant. Coordinate completion of capital projects, track/control expenses. Heavy emphasis on: customer service, productivity, promoting and selling Windstream products and services. Coordinate training; manage overtime and budget costs; follow up on PSC and any customer issues. Travel is required and perform other duties as assigned by district/state operations management.?
***Could travel up to 40% across PA for business needs***?
KNOWLEDGE, SKILLS AND ABILITIES (required):
Strong data, network, and infrastructure skills; computer skills, ability to supervise, motivate and train technicians; self-starter; highly motivated; team builder; good writing and oral communication skills; knowledge of capital project procedures; good customer relations; project management skills.?
College degree and 5-7 years professional level experience with 2-3 years supervisory experience; or 9 years related technical and/or telephony experience; or an equivalent combination of education and technical level related experience required.
Job Category: Field Operations Locations: 98 Industrial Pk Rd -US-Pennsylvania-Brookville\\
EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to: race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.