• Willis Towers Watson
  • $67,440.00 -111,780.00/year*
  • Philadelphia , PA
  • Information Technology
  • Full-Time
  • 1103 Market St

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The Role

As an Analyst within our Communications and Change Management practice, you will work as both a project manager and a key contributor to develop and execute measurable, results-based strategies and related deliverables that support changes and HR programs (including the employee experience, Total Rewards, organization transformation, the future of work, well-being, benefits and culture). You will be responsible for drawing on your imagination, creativity and exceptional writing skills, as well as your ability to analyze information, develop conclusions and present content through clear, well-written communication in a variety of media formats. To be effective in this role, you will need strong business acumen along with confidence to interact with more senior colleagues and key client contacts. Comfort navigating ambiguity and uncertainty, organized thinking and communication skills, and a willingness to engage in both strategic design and tactical implementation are also critical to success in this position.

* Partner with senior colleagues to design, present and implement custom communication and change management strategies and programs for a broad range of HR programs, largely focused on talent and rewards elements (e.g., employee experience, Total Rewards, organization transformation, the future of work, AI, wellbeing and culture)

* Develop insights related to change management risks and impacts, and communicate those insights clearly and succinctly

* Translate complex concepts into compelling and engaging

* communications across various media, including print and digital, with an eye towards cutting-edge solutions and data integration

* Contribute to building a trusted advisor status with key client contacts, with a focus on consultative interaction

* Effectively present client deliverables at low- or mid-level client meetings without senior support

* Develop technical knowledge and skills across a variety of industries and human capital areas

* Contribute superior work product and consistent project management for assigned projects, and raise appropriate issues to Directors

* Act as liaison with internal support staff and the client to ensure data and materials are transmitted accurately, deadlines are clear, meetings are scheduled, and communication is consistent

* Contribute to new business development by drafting statements of work, project plans and budgets

* Contribute to the development of intellectual capital, new tools and approaches


* 1-2 years communication or marketing experience.
* Consulting experience is preferred; experience working for traditional HR consulting firms or benefit brokerage firms or is a plus
* Knowledge of current communication and change management trends, marketing and technology (digital and social media), and proven ability to apply that knowledge to client-focused solutions
* Experience working with graphic designers to craft the \"look and feel\" of the communication platform
* A professional presence with strong written, web and oral communication skills, demonstrating creativity and technical expertise
* Ability to manage competing priorities and carry out well-defined assignments according to established guidelines with little to no supervision
* Ability to recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges
* Ability to draw conclusions from data in a logical, systematic way
* Strong project management, analytical, and interpersonal skills
* Understanding of agile principles and design thinking
* Availability to travel on an as-needed basis
* Bachelor's degree (advanced degrees preferable) in liberal arts, graphic design, business or technology

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets . We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.


Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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