• UVA Health
  • Charlottesville, VA
  • Government
  • Full-Time
  • 589 McCormick Rd

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This patient focused role is responsible and accountable for various aspects of the patient access experience including, but not limited to, basic appointment scheduling, demographic and insurance data collection, cash collections, and addressing the various needs of the patient and family either in person or on the phone. Provides patients with tools, both in paper and electronic format, which are needed by the clinical and revenue cycle teams to ensure their experience at UVA is optimal. Engages the patient/family in keeping them updated on various aspects of their visit.Demonstrates exceptional customer service both for in-person and telephone activities.Schedules and coordinates appointments with the correct provider using all appropriate information.Demonstrates expected behaviors applicable to the Health System scheduling and registration system and unit policies procedures and guidelines.Performs verification functionsPerforms visit document activities accurately and timelyDemonstrates engagement in the work team and goals of the unitIn addition to the above job responsibilities, other duties may be assigned. Position Compensation Range: $12.75 - $19.59 Hourly MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent. Experience: No experience required. Licensure: None required. PHYSICAL DEMANDS Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs. The University of Virginia, including the UVA Health System and the University Physician's Group are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
Associated topics: drug use, gs 0610, healthcare, hospitalist, medicare, medicaion, nurse manager, operating room nurse, patient, public health
Associated topics: behavioral health, cardiologist, drug, electrophysiology, hematology, nurse practitioner, psychologist, therapeutic, therapist, vm 0602 00

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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