Urban Outfitters Assistant Store Manager - URBN Community (Media)
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To support the Store Brand Leader and oversee the operations of the store by assuming total store accountability for sales, service, profitability and loss prevention. To achieve a store environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. Build community relationships that directly reflect the Urban culture.
Experience + Qualifications
Two to three years of retail management experience in a Managmentposition
An understanding of the Urban Outfitters culture and its appeal to the local market
Ability to drive sales through excellent service, strong visual presentation, and a full understanding of their business
Strong record of developing talented individuals at the Team Leader level and above
The Store Management Team and the Visual Team will receive a bonus by achieving their quarterly Omni goal and payroll plan. The Omni bonus is based on the employees annual salary, and is payable on a quarterly basis.
People + Leadership
Strategically recruit, train, develop and coach a productive store team
Maintain store staffing requirements to support forecasted sales and payroll budgets
Coach and counsel employees by setting obtainable goals, utilizing Individual Development Plan (IDPs) and providing constructive feedback
Recognize and develop talented individuals for advancement and growth within the organization
Communication + Collaboration
Able to problem solve by challenging the process in order to determine the best solution
Model the way for the store team by inspiring, motivating, and encouraging teamwork
Ensure management is trained to conduct productive daily and department meetings
Coach others to effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions
Possess excellent communication skills both written and verbal forms
Take initiative as a leader by overseeing all levels of customer service and by setting daily goals and expectations to create a positive store environment
Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
Achieve Company-average mystery shop results by guiding the team to uphold the Companys customer service standard
Maintains and ensures professionalism throughout the store
Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
Assume total accountability for the stores profitability and guide team members to utilize Company reports to react to trends and drive business
Achieve the store shrinkage goals by training loss prevention awareness and overseeing adherence to loss prevention practices
Achieve a functional Shipment Processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked
Administer Company emergency and safety procedures in order to protect employees and customers against accidents and incidents
Possess excellent organizational skills and have the ability to multitask planning, organization and executing projects by priority
Merchandising + Display
Support the Store Merchandiser in facilitating the relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects
Lead others to understand and interpret current fashion trends in local markets in order to generate creative solutions
Take an active role in ensuring floor sets for the store are organized, scheduled appropriately, cleanly executed and completed timely
During the hiring process, you might be asked to complete a video introduction, an opinion survey, or asked to join us at a UO Hiring Event.
Want to learn more about our brand and the amazing people that work at UO?Check out !
Urban Outfitters, Inc. will make reasonable accommodations available for applicants with disabilities if required. Please notify us if an accommodation is needed.
Associated topics: assistant manager, director, general manager, major gift officer, principal, retail store manager, sales lead, shift supervisor, supervisor, team lead