• University of Pennsylvania Health System
  • Philadelphia , PA
  • Customer Service/Call Center
  • Full-Time
  • 1103 Market St

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Penn Presbyterian Medical Center is seeking a Patient Services Associate (PSA)
Responsibilities for this position include but are not limited to the following:
Assisting the practice/department in maintaining a strong patient/customer focus
Supporting the delivery of highest quality care,
Sharing a passion for patient and customer-centered care
Assisting in meeting or exceeding patient satisfaction and financial and operational targets
Being responsible for the arrival and/or departure activities of patients in the practice
Managing and handling patient calls and inquiries
Coordinating patient appointments
Updating patient insurance/billing information, and performing point of service activities
Functioning in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be required
Associated topics: assistance, front desk, information technology, information technology analyst, information technology support, network, patient, pc, service, technology

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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