The Patient Services Associate (PSA) assists the practice/department in maintaining a strong patient/customer focus, supports the delivery of highest quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial and operational targets.
The PSA is responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities.
The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be required.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.