• University of Pennsylvania Health System
  • $102,985.00 -158,170.00/year*
  • Philadelphia , PA
  • Executive Management
  • Full-Time
  • 1103 Market St

Penn Medicine is looking for an Associate Director Service Line Quality Improvement and Patient Safety Job Summary: Using the Blueprint for Quality as the key framework for action, this individual will work across clinical departments, UPHS entities and the continuum of care to assure that we provide the highest quality of care and experience to our patients and prevent all unnecessary harm to all assigned service line patients across Penn Medicine. Reports directly to the Associate Medical Director, Primary Care Service Line with dotted lines to the Chief Administrative Officer of the Service Line and Vice President, Quality and Patient Safety. This role requires significant autonomy and works under limited supervision. Accountabilities: ? Develops and leads complex interdepartmental and multi-entity performance improvement projects that address identified gaps in performance or aspirations for higher levels of outcomes. ? Leads the assessment and action planning of all relevant internal and external comparative data for quality, safety, and efficiency, relative to assigned service line patient care and patient experience outcomes to support primary care practice transformation, patient-centered medical home, and population health management. ? Continually monitors the external environment for changes/new developments that affect quality and safety and works with leadership to make proactive changes so the service line and organization is on track to meet the changing environment. ? Aligns internal and external comparative data relevant to quality, safety, efficiency, and innovation for improving patient outcomes and improving the overall patient experience. Responsible for reporting metrics to the service line executive committee and other relevant stakeholders. ? In conjunction with service line leadership, organizes the service line practice transformation teams including working with physicians and other leaders to risk stratify and empanel the patient populations, develop clinical pathways, expand care team roles, integrated wraparound clinical services, and track quality metrics. ? Provides support and organization to service line leadership for accountable care initiatives such as CPC+ and other mechanisms designed to drive value based care. ? Oversees and assigns PI Staff to facilitate efforts of service line practice transformation teams in the development of clinical pathways and other components of practice transformation and patient-centered medical home implementation. ? Serves as co-chair of the practice transformation committee, with physician and/or nursing lead. ? Develops and leads complex interdepartmental and entity performance improvement projects. ? Collaborates with service line leadership, Corporate Performance Improvement and Penn Medicine Academy to ensure that key learning from PI efforts are disseminated and adopted across the service line. ? Assures that performance improvement projects in the ambulatory setting are aligned with priorities that have been established by the Clinical Operations Steering Committee and subcommittees on clinical quality, access and service excellence. ? Provides coordination of service line quality improvement and practice transformation efforts with other initiatives across UPHS, including UBCLs and Practice Based Clinical Leadership (PBCL). ? Coordinates and aligns service line clinical registries/databases across the entities. ? Oversees all service line specific certifications and external data requirements for patient-centered medical home and accountable payment programs ? Performs duties in accordance with Penn Medicine and entity values, policies, and procedures ? Other duties as assigned to support the unit, department, entity, and health system organization
Associated topics: constable, environmental, gauge, healthy, hospital, physician, safety, waste, wastewater, wastewater treatment plant

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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