Professional Licensing Manager 2, Professional Licensing Support Services, Business and Professions
State of Washington
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Our purpose: \"Helping every Washington resident live, work, drive, and thrive.\"
Our values: Trust, Respect, Diversity, Equity, and Inclusion
The Department of Licensing has an opportunity for you to support and provide direction, guidance and information on the complex disciplinary issues relating to the program within the Professional Licensing Support Services section to the team working with laws, rules, and policies, ensuring our licensees are in compliance and protecting citizens from unfair business practices through licensing and regulation of businesses and professionals operating and offering services to Washington State consumers.
In this position, you will receive work and assignments from the Compliance Unit Manager and is responsible for reviewing and evaluating, investigating, inspecting and auditing reports identifying violations and determining applicable methods for initiating formal or brief adjudicative processes for taking a disciplinary administrative action for all programs and prior to disciplinary proceedings, effectively organize and coordinate all activities encompassing the legal process to ensure due process under the Administrative Procedures Act for unlicensed activity and other possible violations of State laws or rules.
You will directly work with the section management and the program staff for drafting disciplinary charging documents, notifications, and orders that conform to all administrative requirements which requires extensive knowledge on issues affecting confidentiality and public disclosure using critical thinking skills to identify relevant facts and evidence to develop the case files.
You will confer and coordinate with Program Managers and Assistant Attorneys Generals in developing and writing statements of charges, notices of intent to cease and desist, withdrawals, stipulated agreements, final orders and all other charging and case resolution documents.
Additionally, you will track, monitor, case file status, adheres to timelines, update and ensure compliance with agreed orders and collection of fines while monitoring and analyzing information by utilizing specialized licensing and legal file tracking systems with appropriate managers, legal counsel, and licensing staff.
Our ideal candidate will be able to successfully work in a fast-paced environment. They enjoy researching and working with laws, rules, and policies and are highly ethical, professional, and confidential in their work and interactions. They are self-motivated, work well either independently or within a team responding to customer issues and concerns, or are process and detail oriented.
We seek someone who possesses adapt to changing business needs, tolerate stress in adverse environments, time management, strong verbal and written skills with the ability to create and maintain a high degree of customer satisfaction in a regulatory environment.
If this sounds like a role you would thrive in, apply today!
This position is a Professional Licensing Manager 2 classification. The job posting is open-continuous until filled and the hiring authority may make a hiring decision at any time. Initial screening will begin May 14, 2019. It is to the applicants' advantage to submit materials as soon as possible.
Applicants who possess the following qualifications may be referred to the hiring manager:
* Three years' experience in a legal and/or regulatory environment interpreting and applying statutes and rules to licensees. Legal interpretation experience gained from working in a legal regulatory compliance environment, law firm, or in-house legal department.
* One year of experience in creating and issuing statement of charges, notice of intent to cease and desist orders, stipulated agreements, and default orders. Experience coordinating legal processes and ensuring due process.
* One year of experience in licensing or regulatory program working with policies and procedures.
* One year of experience using MS Office Suite including Excel, Word, and Outlook.
Applicants who also possess the following may receive additional consideration by the hiring manager:
* Bachelor's degree in business administration, public administration, or closely related field. Qualifying experience may substitute year for year for education.
* One year of experience initiating formal disciplinary actions to include preparing statement of charges, cease and desist notices, agreed orders, notices of denial and suspension, and compiling evidentiary documents.
* One year of experience organizing multiple assignments of a complex nature involving competing priorities. Producing work product that is accurate, thorough, and timely.
Make a difference. Join our team!
We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.
We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washingtonians and collect nearly $3.3 billion in taxes and fees annually. We know our services are essential to our customers' ability to live, work, drive, and thrive. We take this responsibility seriously and are committed to ensuring every resident has equitable and meaningful access to our services.
We serve all the people of Washington State with pride and are developing the systems and standards necessary to achieve better outcomes for all of our residents. Come join us in changing the way government delivers services, and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!
Click here for more information about our agency culture and diversity, equity, and inclusion plans; and to learn about the many additional benefits we offer!
This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE). For membership questions, contact the local Union Representative.
How to Apply
To be considered for this position, the following steps are required:
* Select the large Apply button at the top of this job announcement. If you haven't already done so, you will need to create an applicant profile.
* Ensure the work history section of your applicant profile is current and thorough, clearly stating any and all qualifications you possess related to this specific position, as well as your current salary information.
* Upload and attach your cover letter specific to this position and your current resume. Your materials must also include three professional references with name, title, and current contact information. References may be listed in your applicant profile, included on your resume, or uploaded as a separate attachment. Additional references are accepted.
* Answer all of the supplemental questions and be sure that all of your responses are clearly reflected and can be verified in your application materials.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
If you have any questions or need assistance completing the application process, contact the recruiter listed below prior to when this job posting closes AND before you submit your application.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Veteran's Preference Notice
To take advantage of veteran's preference, please do the following:
* Email a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter to ...@dol.wa.gov
* Use a subject line of \"VET for BPD PLM 2 Cert #19-096\"
* Include your name as it appears on your application in careers.wa.gov
The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to six months.
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-###-#### or may email ...@dol.wa.gov. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.###.####.
For inquiries about this position, please contact Anu Rao at 360.###.#### or email ...@dol.wa.gov. Please use a subject line that includes \"BPD PLM 2 Cert #19-096\".
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.