JOB SUMMARY

Sells products and services through door to door solicitation to new residential customers.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Solicits residential customers through door-to-door contact

Explains products and services available to potential customers and obtains customer orders

Responds to customer problems and complaints according to established Company policy; follows through to ensure issues are satisfactorily resolved

Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

Meets established objectives relative to increased sales, yield, completion rates in assigned territories

Collects and accounts for funds and provides receipts according to Company policy and guidelines

Maintains a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

Attends and actively contributes to sales meetings and training programs

Performs other duties as requested by supervisor

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

* Knowledge of cold call sales skills
* Ability to sell products and services
* Ability to travel (including during inclement weather) to and from assigned territories and company facilities
* Ability to work outside for extended periods in any season and/or during inclement weather.
* Familiarity with computer operating systems, consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
* Ability to deal with the public in a professional manner, and maintain favorable relations with customers, vendors and employees within the service area

Education

High School Diploma or equivalent work experience

PREFERRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to maintain confidentiality

Ability to maintain high level of self-motivation

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

Ability to prioritize and organize effectively

Ability to use personal computer and software applications

Knowledge of cable or telecommunications services

Experience with consumer education of products and services

WORKING CONDITIONS

Typically spends approximately 80% of time in an outside environment with exposure to inclement weather. Minimal time in an office environment

Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)

Exposure to moderate noise levels

Must be able to work evenings and weekends
Associated topics: b2c, door to door, electronic commerce, residential, residential customer, residential sales, retail, retailer

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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