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Part Time Teller, Laureldale, PA-1902693
Description
As a member of Santanders retail banking division youll help serve Santanders retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santanders retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.
The Representative, Teller processes face-to-face Customer transactions for a variety of routine financial transactions.
Responsibilities
Adheres to safe deposit box procedures/ operations and guidelines
Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced
Personnel
Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations
Qualifications
Bachelor's Degree, or equivalent work experience;
0-3 years; Cash Handling experience in a Retail or Banking environment
Ability to adhere to policies, procedures, and instructions of management
Ability to effectively ask questions and identify needs to enhance the customer relationship
Detail oriented with the ability to function in a fast-paced and changing environment
General Math skills
Superior customer service skills
Minimal physical effort such as sitting, standing, and walking
Actively seeks information to understand customer needs
Communicates clearly and precisely
Listens carefully and asks questions to clarify understanding
Displays a can-do attitude and willingness to learn
Proactively clarifies ones tasks and responsibilities
Has basic understanding of organizations flagship products and services
Can identify the risk return of products and services
Learns about and diligently follows established risk management policies, processes and procedures
Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change
Works effectively in team settings
Shows appreciation for others' help and lends a hand when needed to complete shared tasks
This is a Part Time position and the hours per week will generally be between 20 and 29 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for the position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Job:Customer ServicePrimary Location:Pennsylvania-Laureldale-3420 North 5th Street Highway - 00029 - Muhlenberg - BranchOrganization:Consumer & Business Banking (1001)Schedule:Part-time
Job Posting:May 14, 2019, 9:00:25 PM
Associated topics: bank teller, branch, client, customer, customer service, deposit, saving, service associate, service representative, teller

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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