• Royal Farms
  • $30,255.00 -51,890.00/year*
  • Front Royal, VA
  • Customer Service/Call Center
  • Full-Time
  • 501 Sycamore Ln

The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping and other related functions. The CSA ensures an exceptional customer experience for all Royal Farms customers. Duties and responsibilitiesEnsure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)Support and follow all safety and security initiativesEnsure the proper execution of assigned foodservice programs and procedures.Operate the point of sale (POS) and maintain proper cash controlsAdhere to the execution of established Royal Farms rules, policies, procedures, and systemsComplete all side work as required (cleaning, dusting, sweeping, mopping, emptying trash, etc.)Replenish products and supplies to ensure the store is stocked at all timesCommunicate with the leadership team regarding customer requests and vendor-related concernsEnsuring the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, etc.) Complete other tasks as assigned 

Associated topics: client, counter, customer experience representative, customer service associate, deliver, retail customer service, sales consultant, seller, store associate, venta
Associated topics: answer, call center, call center associate, csr, customer service, internship, rep, representante de servicio al cliente, service agent, technical support

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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