Customer Service Representative - PSG Global Solutions
PSG Global Solutions
Customer Service/Call Center
25 South St
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Job Responsibilities: Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Associated topics: answer, client, customer care, customer care representative, customer service associate, customer service representative, representante de servicio al cliente, service specialist, telephone service representative, tsr
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.