Founded in 1890, Roxborough Memorial Hospital has a long tradition of providing high quality and compassionate care. As a 141-bed acute care hospital, Roxborough Memorial serves the medical and health care needs of the Roxborough, Manayunk, East Falls and northwest Philadelphia communities. A recipient of the prestigious Healthgrades Patient Safety Excellence Award for four years in a row (2016-2018), Roxborough Memorial serves the community with emergency services, offers a convenient express care for urgent care needs and has been recognized for its cardiology services as a five-star recipient for treatment of heart attack and heart failure by Healthgrades. Roxborough Memorial Hospital strives to improve the overall health of those in the communities we serve by making Roxborough Memorial Hospital an excellent place to work and to receive care.
The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe
Education and Work Experience
Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.
Effective written and verbal communication skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer Services experience required.
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).
We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:
Associated topics: bilingual, care, family medicine, family practice physician, general practice, outpatient, physician md, practice, practice physician, practitioner
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.