Outlet Asset Protection Specialist, Part Time: Bloomingdale's Upper West Side

Employment Type

: Full-Time

Industry

: Retail



Job Overview:


The Bloomingdale's is seeking an Asset Protection / Loss Prevention Associate to monitor our doors. As a Bloomingdale's Asset Protection / Loss Prevention Specialist - Customer Door Guard you are responsible for assisting in the protection of our company assets, and providing a high level of customer service. These include, but are not limited to, its employees, customers, property and merchandise. Each Specialist is charged with preventing unauthorized removal of merchandise through the perimeter exits. Additionally, they must ensure that policies and procedures of the company are adhered to while maintaining a high degree of professionalism in the execution of their duties within the store. We have a strong promote-from-within policy in Asset Protection / Loss Prevention, enabling our associates to grow with the company.

All hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand. Certain criteria must be met to receive the quarterly bonus incentive.


Essential Functions:

  • Greet and welcome guests with a smile and friendly 'hello,' delivering OUTSTANDING Customer Service
  • Verify purchases and remove remaining tags (as appropriate and as a customer service initiative)
  • Monitor and ensure standards (MPS, SC, Visual) are met and maintained
  • Identify and notify team members of suspicious behavior
  • Perform Customer Service in our selling rooms, sales floor and entrances
  • Manage associate entrance; check in vendors; perform package checks
  • Provide apprehension support and visual security presence
  • Identify, observe and be aware of customer traffic flow and assist in the detention of known shoplifters
  • Greet and welcome guests with a smile and friendly 'hello,' delivering OUTSTANDING Customer Service

Qualifications:

  • A team player who possesses to work in a fast-paced learning environment, handle multiple priorities
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment, handle multiple
  • Ability to communicate effectively with customers, peers and management
  • Ability to work well with others and independently
  • Ability to read and interpret documents such as memos, safety regulations, etc.
  • Ability to maintain confidentiality
  • Required to successfully complete the AP/LP Specialist training program
  • Flexible schedule, nights and weekends required
This job description is not all inclusive. Macys Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.



Associated topics: asset protection, detective, investigator, loss, loss prevention, loss prevention associate, prevention, safety, security officer, store protection specialist

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