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JOB DESCRIPTION

Summary/Objective

Ivalua is the fastest growing leader in the rapidly growing Spend Management software market, empowering procurement and supply chain leaders to maximize the value of their spend and suppliers. Founded in 2000, with dual headquarters in Redwood City, California and Orsay, France, Ivalua has maintained both profitability and the industry's highest customer retention rates, at over 98%. Recognized as a leader by Gartner and other analysts, Ivalua's Source-to-Pay suite is leveraged by over 300 of the world's most admired brands to manage over $500 Billion in spend. Growth is forecast to grow by 50% and exceed $100M in 2019.

Ivalua is accelerating investment to further grow market share and looking for top talent to join our team. Do you thrive in high growth, fast-paced environments? Do you enjoy working with innovative technologies? Is customer success in your DNA? Then Ivalua may be the right place for you.

To further accelerate growth Ivalua is hiring rapidly and seeking a Communications Director, who will play a critical role in our future success. Reporting to the CMO, you will drive our global communications strategy to build and protect the Ivalua brand.

What you will do.

You will be tasked with increasing brand awareness, promoting our customers' success and educating our target market. In particular, your responsibilities will include:

* Brand storytelling. You are a great writer, that can learn our story and effectively communicate it.
* Quickly learn our target market's needs and lingo, and how Ivalua uniquely empowers its customers to succeed
* Author bylines, press releases, blogs, articles, etc. that effectively convey the Ivalua message and resonate with our target market
* Review and edit content written by other employees, contractors and agencies, ensuring all content published is of high quality and consistent with our message
* Market analysis. You love to stay abreast of market developments and keep the company informed
* Assess current events and the potential impact on Ivalua, informing relevant stakeholders and adjusting our strategy as appropriate
* Identify opportunities to tie our message to current events to increase coverage
* Track and assess competitor messaging / communications, keeping the company informed of important developments
* PR agency management. Ensure we have the right agencies supporting us globally and we maximize their impact
* Evaluate PR agency performance and coach or make changes as necessary
* Guide overall agency priorities and efforts
* Inform agencies of developments, ensuring their efforts are aligned with Ivalua's strategy and each other
* Coordinate global press releases
* Collaborate with agencies on projects, providing guidance and support as needed
* Media relations. Build and manage the right media relationships.
* Identify important media contacts and build relationships
* Proactively pitch stories for media coverage
* Customer evangelism. Get to know our customers and ensure we promote their successes
* Build relationships with customer advocates
* Stay abreast of customer developments and opportunities to promote
* Coordinate customer media activity

Travel

Some out-of-the-area and overnight travel may be expected for company events and to coordinate with marketing team members, customers or agencies.

Experience

* 10+ years total marketing experience with a focus on communications
* Experience assessing and managing multiple PR agencies across the globe
* Excellent oral and written communication skills with the ability to effectively tell a story using various formats
* Solid understanding of regional differences and experience localizing messages for specific markets in North America, APAC and EMEA
* Communications experience in a high growth, public enterprise SaaS company
* Solid understanding of global business media landscape, with significant existing media relationships
* Self-starter who actively tackles challenges
* Ability to build relationships with customers, agencies and employees and work collaboratively with globally distributed teams
* Language: Native English language skills a must. Fluency in French strongly preferred
* Strong project management and organizational skills with the ability to juggle many competing priorities simultaneously
* Bachelor's Degree required. Masters Degree in communications or related field preferred.
* Strong proficiency in MS Office suite
* Domain expertise in one or more of the following areas is a plus: Spend management, sourcing, contract management, eProcurement, eInvoicing, Spend Analytics, Direct Procurement MRP/ERP, Services procurement, Supplier Master Data management domains



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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