Its an exciting time to be part of the IFF IT team at our Union Beach, NJ location. With Frutarom combined; IFF is 129 years old, has greater than $5BB Revenue, contains over 13,000 employees, supports 160 locations, serving 33,000 customers with 150,000 products. IFF is transforming our services to meet the heightened expectations of a highly creative, international and mobile workforce. The Infrastructure Engineer provides daily operational, administrative and 3rd level technical support functions across IFFs enterprise for commercial off the shelf applications to ensure complete reliability and functionality for greater than 70 domestic and international locations.

You will spend your time

  • Architecting, Deploying, and Managing Instant Messaging and Presence using Skype for Business Online, Teams, and Outlook
  • Enabling Collaboration with Teams, OneNote, OneDrive and other Office 365 tools
  • Integrating Unified Communications technologies with Mobile Devices
  • Implementing policy-based administration and best practices
  • Providing L3 escalation level support of Skype, Collaboration Tools, and Computer Telephony
  • Required Skills
  • Working (Hands-on) knowledge and L2.5+ skills in a selection of the following technologies:
  • Ability to resolve problems using current job knowledge, research data, and external resources
  • Ability to multi-task, work independently and in a team environment
  • Strong evaluative, assessment and diagnostic abilities
  • Excellent communication skills and experience in a user-facing role
  • Excellent documentation skills including architecture, runbooks, and knowledge transfer
  • Project execution experience and responsibility for status, execution, issue escalation, etc.
  • Willingness to learn and develop new skills
  • Experience in Microsoft Cloud (Office 365 and Azure) technologies
  • Extensive Experience with Office 365 administration/migration
  • Extensive Experience with Skype for Business Server 2015 in a hybrid environment
  • Extensive experience with Windows PowerShell script execution
  • Some experience with Cloud PBX and VoIP, Computer Telephony
  • Required Experience
  • Bachelors degree in Computer Science, MIS, related field or equivalent experience
  • 5+ years of experience in IT
  • MCSE, MCITP or equivalent certification required
  • Preferred Experience:

  • Microsoft Audio Conferencing
  • Microsoft Cloud PSTN integration with Skype/Teams
  • Single Sign on with Active Directory Federation Services or Okta
  • Understanding of cloud security in a Microsoft environment
  • Azure Active Directory and Azure Active Directory Connect
  • Experience with British Telecom voice network platform/offerings
  • Service management best practices and procedures including messaging, network access, identity and access management, public and private Cloud and Web technologies.

  • * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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