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Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Director of Human Resources

The Associate HR Director will be responsible for overseeing the daily operation of the Human Resources office. Responsible for areas of Recruiting, Employee Relations, Benefits, Events, Workers Compensation and other employee-related tasks. This highly visible role assists in short and long term planning of the HR function and is heavily involved in executing the HR initiatives. Hyatt develops Assistant Directors to progress into the role of a Human Resource Director. The Human Resources function prides itself on excellence, service, integrity and accountability.

Additionally responsible for short and long term planning of all the HR related functions like workforce planning, recruitment, staffing strategies, wage and salary administration, associate and labour relations, benefits, workforce training and development etc.

Duties include:

* To ensure that the company HR operational policies and processes are adhered to and continually improved.


* To assist in all activities concerning the sourcing & recruitment of staff, performance management, staff discipline and HR administration.


* To coordinate and / or conduct departmental training and conduct new hire hotel orientation program in partnership with HR Generalist.


* Continually assesses employee morale by analysing absenteeism and turnover records, lateness and resignations.


* Coordinate and oversee all matters related to staff accommodation, facilities, and transport.


* Encourages a good standard of employee conduct and behaviour and coordinates disciplinary procedure as and when necessary.


* Assist in communication of key messages to all staff.


* Ability to remain calm and courteous in demanding situations.


* Assists other department heads / HOD's in the formulation of HR policies and procedures for their respective departments.


* Assists in developing and conducting management training on a variety of leadership and HR topics.


* Oversee Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.


* Support operational efforts through proper staffing and training of associates.



Employee Engagement:

* Assist with planning, coordinating and executing employee activities and events, including monthly staff meeting, food festivals, annual picnic, holiday party, Wellness Fair, farewell party, community services etc.


* Assists in the administration of the Hotel's social programing Eg: Employee of the Month, Leader of the Month, and other staff incentives.


* Promote employee communication activities and channels, to encourage and enable feedback from staff.



Labor Relations:

* Maintain a positive relationship with staff representatives and ensure any employee grievances are monitored and resolved.


* Provide guidance to the leadership team regarding employee morale, employee relations, coaching, counselling and discipline.


* Conducts investigations for both union and non-union employees


* Oversee the management of the recruiting process including position management, advertising, working with community agencies.


* Develops and maintains confidential departmental staff and associated files, documents, pay scale details and/or other important databases.



Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

* Five years Human Resources management experience required preferably in the hospitality industry and minimum experience of 1 to 3 year in the same position at 4 Star or 5 Star Hotel.


* Highly engaging personality


* Experience working with Local 6


* Must have worked or currently work in a Lifestyle hotel


* Strong background in employee relations, benefits, and conducting investigations,


* Solid knowledge of government regulations and policies.


* Strong written communication skills required with an understanding and ability to work in a multi-cultural environment


* Four-year college degree in Human Resources or Master's Degree education. Well versed in HR and Payroll Management Systems (KRONOS Systems)


* High proficiency with in Microsoft Office Suite, HRIS system, Prior experience in Applicant Tracking systems, Taleo understanding a plus!



Associated topics: associate director, chro, director, guide, head, lead, monitor, president, senior director, vice president

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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