WHAT WE'RE ABOUT We deliver excellence with passion. Each Horizon employee aims high, and working closely together, we soar. As a committed partner to Alaska Airlines, we connect the cities, people and promise of the West. Going the extra mile for guests and each other. Taking on each day knowing we're part of something remarkable. POSITION INFORMATION KEY RESPONSIBILITIES- Provide frontline customer service to our passengers- Work directly with passengers in ticket purchases, passenger check-in and flight boarding involving the heavy use of a computer based reservation program (IMAGE)- Work outdoors in all types of weather conditions - duties include baggage and cargo handling, aircraft marshaling, and aircraft deicing- Other duties as assigned.QUALIFICATIONS- High school diploma or equivalent required- Minimum age of 18- Must be authorized to work in the U.S.- Valid driver's license with a good driving record required, defined by the following: No DUI, DWI, reckless or negligent driving within the last five years, no suspensions, terminations or revocations in the last five years, and no more than three moving violations in the last two years- One year previous customer service experience required- Bilingual strongly preferred (Spanish/English)- Friendly, knowledgeable and polite in all situations- Keyboard proficiency required- Excellent written and verbal communication skills- Strong diplomacy and teamwork skills- Strong problem solving skills- Strong organizational skills- Ability to consistently lift 50 pounds required- Ability to juggle multiple tasks in a fast-paced and at times stressful environment- Ability to perform basic mathematics required- Ability to work flexible schedules to include weekends and holidays required- Strong ability to listen and respond effectively to repetitive questions- Regular and predictable attendance required- If selected, ability to attend 9 day training in Seattle, WA and Portland, OR required PAY The starting hourly wage for this position is $13.18 + performance bonuses/ medical/dental/vision bonuses, as well as flight perks on Alaska and Horizon Air. START YOUR NEW JOURNEY NOW Submit your application by 04/30/2019 11:59pm (Pacific Time). We'll be happy to see it. EQUAL EMPLOYMENT OPPORTUNITY Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. Job ID 33668 Location Pullman, WA FLSA Status Nonexempt Full/Part Time Part-Time Regular/Temporary Regular Associated topics: agente de servicio al cliente, customer care representative, customer service representative, intern, internship, product support, representante de servicio al cliente, system support, technical assistant, technical support
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.