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Job Description

GERBER GROUP at TWA Hotel is seeking Hosts to join our Queens team!

Hospitality industry leader, Gerber Group, encompasses iconic venues under such brands as Irvington, Kingside, The Roof, Mr. Purple, The Campbell Bar, and Taco Electrico in NYC.

Gerber Group has expanded and opened a property in the TWA Hotel in Queens and is looking to add passionate, talented individuals to the growing, Gerber Group team!
Who we are looking for
- Hosts
The ideal candidate is a hardworking and organized individual who thinks creatively. Must communicate effectively in all mediums and at a quick pace. He or she should enjoy solving problems in a high pressure environment. Organization and time management skills are vital. A background in hospitality is required.

1-2 years of host experience

Must be willing and able to:
Determine with the manager the proper amount of reservations to be accepted for each shift according to standing operating procedure.
Take all reservation calls and record necessary information.
Confirm applicable reservations according to standing operating procedure.
Seat the restaurant evenly and in an orderly manner so that the location looks well filled at all times and so that all servers have a fair share of the guests.
Follow all policies and procedures for reservations, including conveying reservation policy to guests.
Maintain an accurate head count of guests seated in each station.
Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call.
Check restrooms and coordinate with bus staff cleaning requirements.
Ensure that host desk/book is kept clean and organized throughout the shift.
Move tables as needed for larger or smaller parties.
Complete all side work as assigned in a timely manner.
Perform calmly and effectively under pressure.
Relate to guests pleasantly and with good humor.
Communicate effectively with guests.
Master the walkie-talkie system within 2 days.
Master the telephone system within 2 days.
Communicate problems to management immediately.

We want to hear from you if
You embody good vibes
You have the ability to highly function in a busy environment
You can multitask successfully
You are motivated, hard-working and diligent
You are looking to join not just a team but a family
You have a passion for the hospitality industry

The TWA Hotel - which is located behind the Jet Blue Terminal 5 at JFK Airport in Queens.
To TWA Hotel Site:
TWA Flight Center at JFK Airport (behind Terminal 5)

Guests can take the Long Island Railroad or NYC subway (E, J, and Z lines) to Sutphin Boulevard-Archer
Avenue Station; or to Howard Beach Station (A line), and connect to JFK Terminal 5 via the AirTrain.

Exit the AirTrain at Terminal 5 (JetBlue).
When you arrive at Terminal 5, take the escalator upstairs to the parking garage.
Make a RIGHT toward the parking garage. Do not take the moving walkway toward JetBlue Terminal 5
Take the elevator down to Level 1 of the parking garage.
Once on Level 1, make a RIGHT out of the elevator and walk toward the exit.
Cross the street to the entrance of the TWA Flight Center on your left-hand side.

The Q3 which is the blue line begins in Farmers Boulevard to JFK Airport.
The Q10 which is the green line begins in Kew Gardens to JFK Airport.
The B15 which is the red line begins in Bed Stuy Brooklyn to JFK Terminal 5 Airport.
Once you exit the last stop on the bus lines you should see the hotel on the right side of the bus stop.
Check www.mta.info for bus schedules, delays and travel time lengths.

Follow yellow signs for Terminal 5 (JetBlue).
When you take the exit for Terminal 5 (JetBlue) keep LEFT toward Parking.
Stay in the LEFT lane to arrive at the parking garage entrance. You want to select the Yellow parking lot. The TWA Flight Center is visible on the right.
Once you arrive at the Terminal 5 parking garage, parking is $4 per vehicle for every hour, or $33 / 24hrs.
After parking your vehicle, exit the parking garage on Level 1 and cross the street to reach the front entrance.

Follow yellow signs for Terminal 5 (JetBlue).
When you take the exit for Terminal 5 (JetBlue) keep LEFT toward Parking.
As soon as you follow the sign toward parking, stay in the MIDDLE lane.
The middle lane will bring you directly to the front entrance of the TWA Flight Center.

PLEASE NOTE: If you miss the exit and end up at the Terminal 5 (JetBlue), you must either loop around again, or exit the vehicle at Terminal 5. You will see the TWA Flight Center directly in front of you. Walk to the RIGHT around the TWA Flight Center, cross the street to the LEFT, and you will find the front entrance of the building. Please be careful crossing the street.

Associated topics: club, clubhouse, gallery, host, hotel, madison, mason, spa, sunset, terrace

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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