Admissions Associate

  • Bangor, ME

Employment Type

: Full-Time


: Education - Post Secondary

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This position supports our northern facilities (Bangor and north), with an office in the Bangor area. This is a new position as we add to our growing Admissions team. You will have a lot of impact on the success for our facilities and a great support for new Residents.

Job Summary:

As part of a strong multi-facility team, our Admissions and Community Relations Liaison is gathering, recording and distributing Resident/Patient information as it relates to Referrals and/or Admissions to First Atlantic northern facilities. Positively contribute to the philosophy and goals of the organization i.e. mission, values and a person-centered approach. Reports to our Admissions Liaison/Operations Leadership.

Essential Job Functions:

* Establish excellent relationships with referral sources and community members.
* Clinical review of potential admissions and contact with patient/family to prepare them for admission.
* Expedites flow of admissions through timely decision making and collaboration with all involved parties as necessary.
* Obtain verification or authorization of payment source(s)
* Document referrals and outcomes of each potential referral
* Maintain Admission Log
* Understand the impact of reimbursement for various payer sources including, but not limited to, Medicare, MaineCare and Managed Care.
* Maintain daily census and mix goals per facility budget.
* Produce required reports, summaries and recommendations.
* Make regular visits to area hospitals to inquire about referrals and build relationships, as needed
* Communicate admission information to facilities in a timely manner.
* Effective and timely collection of clinical data relevant to the patient/resident's care, MDS completion and care plan development.
* Obtains precertification from insurance companies, as needed
* Promote excellent customer service skills and role-model consistently.
* Collaborate with COO regarding written policies and procedures associated with admissions and associated functions.
* Represent the northern facilities at vendor fairs, expos and functions related to marketing and sales activities.
* Maintain excellent working relationships with all internal and external colleagues.

Skills and Abilities

* Excellence in your work is a priority
* Excellent typing skills and be proficient E-mail, Calendars, and Microsoft Office Software.
* Understanding of functions and use of office equipment (including computer, fax, copier, printer,

postage machine, and phone system, etc.)
* High level Customer Service skills.
* Flexible and a strong prioritization skills.
* Able to deal tactfully with personnel, residents, family members, visitors, and the general public.
* Able and willing to work harmoniously with professional and non-professional personnel.
* Must be willing to seek out new methods and principals and incorporate them into our processes

Minimum Qualifications:

* High school diploma or equivalent
* Experience in healthcare preferable.
* Must be able to write the English language in a legible and understandable manner.

Associated topics: academic assistance, admission representative, enrollment, public safety officer, recruitment, safety officer iv, schedule, security officer, student affairs coordinator, transfer

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