Clinical Case Manager


: $51,530.00 - $72,960.00 /year *

Employment Type

: Full-Time


: Healthcare - Allied Health

POSITION SUMMARY: The Clinical Case Manager will be responsible for managing cases of the adults admitted to the Natale (Media) program.


  • Develop a needs assessment based on a one-on-one interview with the individual and the review of the psycho/social intake assessment which includes but is not limited to: demographics, the reason for treatment, treatment interest, available financial resources, treatment preference, and vocational history to determine which of the Natale/Media programs' services would best serve the referral's needs (Crisis Residential Program (CRP) or Residential Treatment Facility (RTF))
  • Review hospital clinical records; obtain additional treatment information as needed from the hospital in support of referrals including but not limited to progress notes, labs, discharge summaries, insurance information and scripts
        • Assist individuals and their families in accessing, and coordinating needed services in a timely manner, including but not limited to: housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy; medication management; employment: and other individualized and/or non-traditional services that best meet the individual's behavioral health needs
  • Facilitate interagency team meetings and service planning, and jointly, with all members, develop a service coordination plan for the individuals
  • Facilitate access to needed services by either making suggestions, or by making referrals directly to other community-based resources
        • Complete, submit, and ensure case management referrals are made to community providers and ensure case manager/recovery coach is assigned for individuals needing community-based services/support
        • Provide clinical documentation relative to services that are being provided to individuals by updating progress notes and documenting insurance or MCO reviews
  • Conduct insurance reviews to facilitate care coordination with outside agencies/providers
  • Train and monitor interns for RTF and CRP including scheduling all weekly activities, conducting group and individual clinical and on-site supervision according to specific university requirements, and completing ongoing performance evaluations according to specific university requirements
  • Participate as part of the program's mandatory, periodic on-call rotation
  • Obtain and monitor all Supplemental Security Income (SSI) and Department of Health Services (DHS) authorizations and entitlements
  • Perform cardiopulmonary resuscitation (CPR) and safe crisis intervention using agency-trained protocols
  • Perform other duties as assignedIMMEDIATE SUPERVISOR: Program Director DIRECT REPORTS: None CONTACTS: Elwyn staff, funding agency representatives, consumers, DHS, families, guardians and residential representatives from community resource agencies, medical professionals, college/university contacts, outside employers and co-workers


  • Master's degree in Psychology, Social Work, or a closely related field; License in Social Work and/or Counseling preferred
    • Three (3) years' experience working directly with adults in a behavioral health setting
  • Demonstrated expert knowledge of Intellectual and/or Developmental Disabilities (IDD), Autism Spectrum
  • Demonstrated computer proficiency, especially with Microsoft Office Suite (Microsoft Word, Excel, PowerPoint and Outlook)
  • Knowledge of community resources specific to the assigned region
  • Demonstrated ability to work effectively as part of a team
  • Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
  • Demonstrated strong attention to detail
  • Demonstrated strong time management and organizational skills
  • Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
  • Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
  • Must be able to perform CPR and safe crisis interventions using agency-trained protocols
  • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
  • Must be able to perform cardiopulmonary resuscitation (CPR) and safe crisis intervention techniques using agency-trained protocols
  • Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving recordPHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands ChecklistElwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law. #ca #ZR1

Associated topics: casework, family, insights, lmsw, rww, substance, tirr, violence, women, youth * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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