Einstein Medical Center Montgomery is a medical destination providing many new healthcare services and resources previously unavailable in the area including advanced medical and surgical care, diagnostic testing services, a neonatal intensive care unit, and 24 hour emergency care. Located on 87 acres along Germantown Pike in East Norriton, PA, Einstein Medical Center Montgomery brings the exceptional experience of Einstein Healthcare Network to residents of central Montgomery County. Einstein Healthcare Network promotes wellness. Research has shown that smoking is dangerous to the health of smokers and to others. Einstein campuses are Tobacco and Smoke Free.In this role you will be responsible for:Supervises the day-to-day operations of a single practice location with 3-4 providersSupports the satellite hepatology offices as neededSupervises all MA staff and oversees all office and patient care functions while ensuring that the Einstein Code of Conduct and Standards of Behavior are practiced at all times.Works the front desk and/or back office of the practice as needed.May perform duties of a Medical Assistant on a regular basis.Assists Practice/Operations Manager with the recruitment and on-boarding of staff as needed.Assists Practice Manager in meeting the daily needs of the hepatologists in the practiceRounds regularly on staff; identifies and resolves individual and practice level issuesCollaborates with Practice/Operations Manager in establishing patient care schedules that maximize patient access to meet and exceed practice visit targets.Assists Practice/Operations Manager with identifying and implementing plans related to practice needs: patient access, staffing, practice services, and equipment.Facilitates monthly physician/management meetings: establishes agenda, prepares data, and participates in decision making.Facilitates monthly management/staff meetings ensuring staff are aligned with practice performance goals.Assists the Practice/Operations Manager with managing the revenue cycle to include patient demographics, insurance verification, copay collection, and charge completion by clinical staff.Regularly rounds on patients addressing concerns in the moment when possible.Responsible for troubleshooting and de-escalating events that occur in the practice.Collaborates with Practice/Operations Manager to monitor patient satisfaction reports and to share data with providers and staff to discuss strategies on improving the patient experience.Demonstrates excellent leadership skills to foster team building, accountability and communication.Models Einstein?s Standards of Behavior, participating in continued education, and supporting the Einstein GPS initiative.Performs other duties as assigned.If you possess the following qualifications, please apply immediately:High school diploma required. Associates degree preferred.Two years of relevant supervisory experience including experience providing exceptional customer service preferred.Knowledge and experience with electronic medical record systems preferred.Proficiency in Microsoft Office suite, excellent organizational, verbal, and written communication skills required.Working knowledge of medical coding and insurance terminology and requirements of healthcare regulatory agencies, i.e. HIPPA preferred.Proven ability to analyze problems and follow through with creative solutionsIn addition, if at a practices that requires the Practice Supervisor to perform Medical Assistant functions, must be a graduate of an accredited program for Medical Assistants and possess a minimum of two years of Medical Assistant experience in a similar setting.CPR certification required for Site Supervisors performing Medical Assistant functions.Physical Demands:Physical Requirements: Standing, sitting, walking, lifting, bending, reaching Visual Requirements: Ability to read patient charts, equipment and the likeHearing Requirements: Normal Working Conditions: Medical office setting with universal precautions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.