- Department of the Treasury
- $81,925.00 -138,780.00/year*
1103 Market St
WHAT IS THE COMMUNICATIONS & LIAISON (C&L) DIVISION? Communications & Liaison Division (C&L) touches every aspect of the IRS mission through its information-sharing activities, including communicating with IRS employees, taxpayers, Congress and state and local agencies. C&L handles thousands of media contacts and information requests to help taxpayers understand and meet their tax responsibilities.
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WHAT DOES A SENIOR STAKEHOLDER LIAISON DO?
As a Senior Stakeholder Liaison you will be responsible for establishing and maintaining stakeholder relationships, marketing and communication plans, communicating SB/SE messages and informing and educating SB/SE customer segments to improve taxpayer service, enhance enforcement of the tax law and reduce taxpayer burden. The Senior Liaison works with a variety of internal and external stakeholders including, but not limited to tax professionals, small businesses, Certified Public Accountants, attorneys, reporting agents, professional associations, educational institutions, service and trade organizations, government agencies and electronic businesses.
As a Senior Stakeholder Liaison you will:
* The Senior Stakeholder Liaison is responsible for interpreting the Services policies, procedures, and processes and appropriately conveying information regarding identified issues or concerns of both internal and external stakeholders.
* Works within established relationships to foster the use of leveraged resources in developing and delivering education and outreach programs. Provides extensive feedback and recommendations to management (field and headquarters) regarding the effectiveness of liaison activities, issues impacting compliance, value of products, communication channels and success of outreach efforts. Measures program effectiveness based on established measures and designated performance indicators. Monitor program objectives to ensure timeliness, accuracy, and consistency of all program goals and communications
* Works with SB/SE stakeholder groups, partners and liaisons to determine compliance issues and recommends innovative educational and outreach solutions. Identifies, develops and fosters relationships with external stakeholders located within the assigned territory and serves as their point of contact to address issues and concerns.
* Develops liaison activities to initiate new relationships foster and maintain current relationships with practitioners, and stakeholders in their assigned location, including government agencies, civic associations, trade associations, small business organizations and other stakeholders. Influences partners and stakeholders to work with IRS using leveraged activities to ensure broad coverage.
* Applies technical tax law and procedural knowledge in the development of elevated issues often requiring extensive coordination with external stakeholders and may include research in the
Internal Revenue Code, current and proposed regulations, and processing procedures. Researches and interprets the Code, regulations, and internal processes affecting the identified issue. Issues and topics addressed may include abusive tax avoidance, unreported income, non-filing, and other egregious compliance problems.
* Performs or directs analysis of taxpayer and/or practitioner data derived from various sources to recommend educational, liaison or outreach treatments. Analyzes tax law, policies, regulations, and formal/informal procedures of the organization to act as a spokesperson for the IRS with internal and external stakeholders. Coordinates and provides specific, highly technical tax law and tax related accounting educational assistance to both internal and external customers through speeches, presentations, trade shows, articles, media and leveraged activities.
* Leads and/or participates on teams/task forces which may have national scope. Supports the creation of educational and communication materials if assigned as a team member or task force participant. If assigned, serves on cross-functional teams coordinating internal planning and communication, relationship management, issue resolution, and distribution channel management
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Occasional travel - 1 TO 5 NIGHTS PER MONTH
* Job family (Series)
0526 Tax Specialist
Conditions of Employment
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* Must be a U.S. Citizen or National
* IRS Employees with Career or Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement.
You must have knowledge of Principles of Accounting and Intermediate Accounting. Candidates can demonstrate this knowledge either through successful completion of twelve semester hours (6 basic and 6 intermediate) or eighteen quarter hours (9 basic and 9 intermediate) of college level accounting work or successfully passing an IRS online accounting assessment.
In addition to the above, you must meet the requirements described below:
GS-13 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: demonstrating experience and in-depth knowledge of the principles, practices and method of intermediate accounting, tax laws and IRS procedures to determine and deliver programs, products and services to both internal and external stakeholders (such as promoting an event or service and delivering key IRS messages). Experience in defining legal and factual issues in federal tax law (such as providing guidance to tax professional or representatives). Experience using a variety of communication and marketing principles, skills, methods and techniques to plan, coordinate and execute long-term liaison and communication programs (such as a practitioner or industry outreach). Experience delivering verbal presentations and developing or creating written products that adhere to professional style guidelines (such as delivering operational review and writing white papers). Experience applying analytical methods in order to evaluate a program's effectiveness.
* The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
* To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-12 level for 52 weeks (time-in-grade requirement).
Associated topics: analyst, analyze, business systems analyst, examiner, financial analyst, financial analytic, financial reporting analyst, forecasting, investment analyst, refine
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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