• CarMax
  • $136,170.00 -199,910.00/year*
  • Richmond, VA
  • Non-Executive Management
  • Full-Time
  • 412 N Allen Ave

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8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!
About this job

As a company, CarMax is committed to innovating and responding to our Customers. Our team is responsible for helping us to adapt to changing Customer preferences while maintaining the Associate-first culture that led to 15 straight years as a Fortune 100 Best Place to Work. Want to help us ensure we change in ways that our Associates, Culture and Company thrive? In this role, you will both lead efforts to transform our workforce as well as be a trusted partner for leaders of our most important strategic changes. Ideal candidates exhibit the ability to creatively problem solve and work collaboratively across teams. May have top-tier strategy consulting and/or internal consulting background.

What you will do - Essential Responsibilities
  • Lead projects that transform our workforce
    • Coordinate multiple projects with high complexity and interdependency
    • Present to various leadership groups about progress
  • Be a trusted partner for leaders of our most important strategic changes
    • Be a champion for our Associates while balancing the needs of the business
    • Work cross-functionally to figure out how we can 'win together,' one of our core values


Purpose of the role

Our job is to help CarMax ensure that we equip our Associates to smoothly adapt to rapidly changing Customer preferences. The ideal candidate loves building a hypothesis, turning data into insight and then turning insight into action that will positively impact our Associates. To excel in this role, an individual must be able to:

  • Think critically to develop hypotheses about our workforce
  • Pressure test those hypotheses with strong analytical skills
  • Independently drive change programs
  • Build and maintain positive working relationships at various levels
  • Be courageous about improving our Culture and our workforce while also being creative about how we can continuously improve and set all Associates up for the next 25 years of CarMax growth
  • Demonstrate ability to hit targets, meet deadlines and drive results


Qualifications and Requirements
  • MBA, Masters Degree or other demonstrable equivalent experience
  • 2-3 years post-MBA with consulting or equivalent HR experience
  • Experience influencing at all levels
  • Proven track record of leading change programs
  • Advanced written and verbal communication skills
  • Exceptional time and project management skills
  • Demonstrate proficiency with Microsoft Word, PowerPoint and Excel


About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For?.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

If you have technical problems when submitting your application, please contact us by phone (888) ###-#### ext. 3888 or email ...@carmax.com.

Associated topics: administrator, chief human resource officer, chro, director, guide, lead, leader, manager, president, vice president

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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