• Anthem
  • $67,900.00 -111,780.00/year*
  • Scranton, PA
  • Information Technology
  • Full-Time
  • 101 Page Pl

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Performance Quality Analyst I (SQL and Healthcare Outcomes Data Analysis experience) - Indianapolis, IN Preferred or Any Anthem Location - PS19499
**Location:** **Indianapolis, Indiana, United States**
**Requisition #:** PS19499
**Post Date:** Apr 25, 2019
_Your Talent. Our Vision_ _._ **At Anthem, Inc.,** it s a powerful combination, and the foundation upon which we re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will **drive the future of health care** .
This is an exceptional opportunity to do innovative work that means more to you and those we serve atone of America's leading health benefits companies and a Fortune Top 50 Company.
**Location: Indianapolis, IN preferred or any Anthem location**
The **Performance Quality Analyst I** is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.
Primary duties may include, but are not limited to:
+ Assists higher level analyst on work as assigned, including performing special analysis as requested by internal quality customers
+ Participates in pre and post implementation analysis of member outreach, provider outreach, and other quality department, especially related to HEDIS measure outcomes
+ Analyzes and interprets data and makes recommendations for change based on judgment and experience, as supported by quality team members & management
+ Documents quality outcome results, sends reports to customers, works to set up automation of standard work.
+ Requires a BS/BA; 2+ years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector); or any combination of education and experience, which would provide an equivalent background.
**_Anthem, Inc. is ranked as one of America s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com._** **_An Equal Opportunity Employer/Disability/Veteran._**

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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