• Kennett Square, PA
  • Miscellaneous
  • Full-Time
  • 153 E Locust Ln

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The Technical Documentation Specialist II (Writer) creates written and video-based help and documentation (Help) for our mechanical simulation software. The Writer works with development engineers and other writers to describe the software functions, theory, and usage guidelines for a technical, international audience. We use a structured authoring system, made up of commercial and in-house tools, to create our Help under the governance of a corporate quality system. The Writer works simultaneously on multiple projects, in a fast-paced environment with regular deadlines.
Anticipate the difficulties the user community will have understanding and effectively using new features of our software. Craft solutions to address those difficulties.
Take highly technical information provided by developers and transform it into understandable, concise Help for the end-user.
Extract and gather information needed to produce effective Help for software features by interviewing internal staff, using our mechanical software products and features, and researching existing literature.
Take ownership of and drive the complete Help production process, including information gathering, draft production, draft revisions, technical and editorial reviews, and final proofing.
Produce short videos. Video production can involve scripting, video capture, voice-over, and video editing tasks.
Work comfortably with a variety of software tools, including version control systems, structured authoring systems, project tracking software, video production software, graphics editing packages, video conferencing, etc.
Work under the pressure of competing priorities, approaching deadlines, changing feature designs, and missing or incomplete specifications.
Assist in designing new ways of presenting Help as our products and user personas evolve.
Apply principles of effective information transfer to multiple formats such as video tutorials, topic-based online help systems, interactive learning systems, etc.
Degree in Engineering, Technical Communication, or equivalent experience
Four years of experience in technical writing, technical documentation, engineering software documentation, or engineering software Help systems
Demonstrated ability to represent the user's perspective in the production of product Help
Demonstrated ability to analyze highly technical information, distill the concepts important to an end-user, and present those concepts in a concise, easy to understand style
Proficiency in the English language with excellent written communication skills
Experience with ANSYS software
Experience with finite element techniques, computational fluid dynamics, or simulation technologies
Bachelor's or Master's degree in the mechanical, structural, aeronautical, or a similar stress analysis engineering field
Experience in production of short product demonstration videos
Ability and experience in technical drawing
Culture and values are incredibly important to ANSYS. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs - guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:
Customer focus
Results and Accountability
Transparency and Integrity
Sense of urgency
Collaboration and Teamwork
ANSYS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
ANSYS does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of ANSYS. Upon hire, no fee will be owed to the agency, person, or entity.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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